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Services

From our private platform to fully managed process automation

Six services, one principle: your data stays yours and every action is verifiable.

Private AI platform

Process automation stands or falls with control. That is why every client on our platform runs in a fully isolated tenant: its own database, its own model context, its own audit trail. Prompts, conversations, and actions never leave your domain.

The platform is EU-hosted and GitOps-driven: every change is traceable and every action is logged. That lets you demonstrate compliance with the GDPR and your internal policies — not with promises, but with proof.

  • Full tenant isolation for every client
  • EU hosting — your data stays within your domain
  • An audit trail on every action, as standard
  • GitOps: every change traceable and reversible

AI agents in your processes

Our agents take over the repetitive work in your processes: the ticket agent handles email and chat, the voice agent answers phone calls, the knowledge agent unlocks your knowledge base, and the back-office agent processes updates in your systems.

Every agent works inside your tenant, with your data and your rules. You decide what an agent may do on its own and what goes to an employee for review — with full visibility into everything that happens.

  • Ticket agent for email and chat
  • Voice agent for telephony
  • Knowledge agent on your own knowledge base
  • Back-office agent for updates and processing

Integration & implementation

Automation that does not know your systems delivers nothing. We connect the platform to the systems your processes live in: CRM, ERP, phone system, knowledge base, and ticketing. Your existing processes stay intact — the automation plugs into them.

Implementation follows a fixed playbook: intake, data integration, agent configuration, shadow-running alongside your team, and a controlled go-live. Lead time: weeks, not months.

  • Connections to CRM, ERP, and telephony
  • Existing processes stay intact
  • Shadow-running before go-live
  • A fixed implementation playbook

Software & platform development

No two processes are alike. Where standard agents are not enough, our engineering team builds custom solutions on the platform: specific workflows, management dashboards, industry-specific integrations, or fully bespoke applications.

Everything we build runs inside your tenant and inherits the platform guarantees: isolation, audit trails, and EU hosting. Custom work without sprawl.

  • Your own workflows and dashboards
  • Industry-specific integrations
  • Runs inside your tenant, with platform guarantees
  • One engineering team, from design to production

Managed operations

An automated process is never finished. We guard the quality of every agent: performance, resolution quality, and customer satisfaction are continuously measured and tuned. We spot deviations before your customers notice them.

Every month you receive a report with results and improvement proposals. New model versions and features are rolled out in a controlled way — tested in your tenant, never straight into production.

  • 24/7 monitoring of agents and platform
  • Monthly quality reporting
  • Controlled rollout of model versions
  • Continuous improvement based on real conversations

Training & self-development

The best automation is one your own people understand and can take further. That is why we train your team hands-on in building and managing automations on the platform: from configuring agents to setting up workflows and dashboards.

You get a dedicated development environment inside your tenant, strictly separated from production. Your team experiments there safely with new processes; what works, you promote to production in a controlled way. We remain available as a safety net — from reviews to advanced training.

  • Hands-on training for your own team
  • A dedicated development environment, separated from production
  • From experiment to production, under control
  • Ongoing support and advanced training

Ready to accelerate your processes?

In a thirty-minute call we will show you what we can do for your processes — including answers to your compliance questions.

Book a call